Author Archives: Mary Lou

CINERGY ™ Conflict Management Coaching Workshop Harbour View Business Centre, Dun Laoghaire 22nd, 23rd October and 5th & 6th November , 2014 Delivered by: Mary Lou O’Kennedy, Claritas CCL Ltd Conflict Management Coaching is fast emerging as a significant Alternative Dispute Resolution process. It offers people an opportunity to anticipate, strategise and develop practical responses to ...

Tricia Hayes is a mediator who always works as part of a co-mediating team. She began her mediating career as a volunteer community mediator and went on to train and supervise others. She holds a psychology degree and a Postgraduate Certificate in Adult Education. She is a member of the Mediators Institute of Ireland (MII) and completed her Masters in mediation and conflict resolution in 2006 in ...